Term of Service
Term of Service
Ideal Barn Door is the leading Brand of sliding barn door and hardware in Australia.
we Based in Victoria, we service Australia wide, we offer personal service and quality productions. By working locally we can offer a competitive productions in Australia.Unsurpassed design and quality is what you can expect when you choose the barn doors and hardwares from Ideal Barn Door. We lead the way in barn doors and sliding barn door hardware
Our stores in Sydney and Melbourne open 6 days a week
Store Trading hours:
Place an order at 24 hours a day, 7 days a week on our website.
Standard size hardware and barn doors in stock, ready to delivery or pick up.
Custom made barn door need 2-6 weeks
We do our best to keep these lead times but these are approximate and not guaranteed.
Transit times will average transit is 3-5 business days or less.
Shipping includes Hunter express, Auspost or local courier.
Please do not schedule the installation for your door/hardware until it has arrived. If your door is shipped via freight, the freight company will contact you for a delivery time.
All carriers require a physical delivery address and a contact number.
Contact us immediately after placing an order if you need to make a change.
Sales order confirmations are emailed on every order. If you find a discrepancy, please notify us immediately at 1300 130 999.
Changes or cancelling an orders:
All product changes to orders or cancellation must be made with one working day of placing your order. Changes made after the working day period will incur a 10% change fee. Orders begin to process immediately after ordering and 99% of our items are made to order.
Upon delivery, if you observe damage to your hardware packages and/or door crates, you must note the damage or refuse the delivery due to damage with the driver. Claims will not be allowed without doing so. We ask that you open and inspect your packages thoroughly for any missing or incorrectly shipped items which must be reported to us within 7 days of receipt.